We have focused on developing financial industry expertise since 1997. We have developed more intense experience in the past 3 years when the financial sector has become more and more active and competitive. In addition, we accelerate our learning through investment in expert advice from top professionals internationally who are specialised in financial research, to ensure that we cover all sensitivities related to researching this industry (Global Network).

Our experience to-date includes researching services such as: current accounts, savings and investments, life insurance, payment cards, loans mortgages.

The types of studies conducted include: Usage and Attitudes Surveys, Customer Satisfaction, Segmentation, New Product Evaluation.

Our experience in interviewing users of financial services covers both consumers and business through interviewing techniques such as: In-depth Interviews, Focus Group, Face-to-Face Interviews, CATI.